FAQ
We take customer satisfaction seriously
We want to ensure that your shopping experience with us is as good as possible.
Here you will find answers to frequently asked questions and all important information about orders, shipping, cancellations and return conditions:
Returns & Exchanges
Order Status & Payment
Shipping
Was your question not answered?
If we have not yet answered your questions, please feel free to contact our customer service team via our contact form. Alternatively, you can send us an email to: support@vanriq.com
Our customer service is available 24/7!